Order Processing
To ensure your order is processed promptly, our order cut-off time is 6:00 PM (EST) Monday to Friday.
Order Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. A confirmation email with tracking information will be sent when your order is shipped.
If items are not available, the standard time may change. You will be notified of any delays.
Shipping Location
We ship from various warehouses and factories located in the United States.
Transportation costs
We will offer a flat rate of 6.99 (USD) for everyone.
Shipping time frame
You can expect to receive your order within 7 – 15 working days after your order is completed. Delivery time may vary depending on your location and the shipping method selected at checkout.
Some unavoidable reasons: We will ship according to your request, but we cannot guarantee exactly how many days you can receive the goods. Many factors may cause delays for your items, for example: bad weather conditions, strikes as well as wars, etc.
But we will ship before the shipping time and try our best to negotiate with the relevant shipping company and ask them to prioritize your case.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to check the status of your order. You can visit our tracking page to track your package. If you do not remember your tracking number, please check the delivery confirmation email we sent.
Delivery Issues
If you encounter any problems with your delivery, such as damaged, lost or stolen goods, please contact the carrier immediately to report and request assistance. Although we are not directly responsible for these issues, we will assist you in contacting the carrier and tracking your issue. Keeping your invoice and receipt will help facilitate the claim process.
We always try our best to bring you the best shopping experience. Thank you for trusting and choosing our store!